Business Analyst | Healthcare & SaaS

Turning Complex Workflows
Into Clear, Measurable Outcomes

Business Analyst with deep experience in healthcare and SaaS, focused on making processes faster, requirements clearer, UAT stronger, and reporting more useful so teams can make better decisions with confidence.

5+ Years BA Experience
3 Major Launches
Requirements
Process Mapping
Traceability
UAT
Reporting
Stakeholders
Workflows

Professional Projects

Real-world Business Analyst work across healthcare, SaaS, and client services.

Sharp Healthcare Patient Management

Patient Management Workflow & Clinical Deliverables

At Sharp Healthcare in San Diego, I analyzed patient intake workflows, documented requirements for clinical deliverables, strengthened UAT, and standardized reporting so operations and clinical teams had faster, clearer visibility.

Healthcare Operations Process Mapping Requirements & UAT Reporting
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Clario Traceability and Release Quality

Requirements Traceability & Release Quality (Clario)

At Clario, I led stakeholder workshops, designed a gap analysis and traceability framework, optimized reporting in Power BI, and ran UAT for key releases to improve delivery timelines, compliance, and SLA performance.

Requirements Management Traceability Power BI Reporting UAT Leadership
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Ace Infoway Client Onboarding

Client Onboarding & Agile Delivery (Ace Infoway)

At Ace Infoway in Ahmedabad, I mapped the client onboarding journey, wrote user stories and acceptance criteria, supported Tableau dashboards, refined backlogs, and standardized UAT to reduce handoffs and testing time.

Client Onboarding User Stories & AC Dashboards Agile & UAT
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Skills & Technologies

Expertise across requirements, process analysis, reporting, and delivery

Requirements & Process Analysis

Requirements Management Business Requirements Documents User Stories & Acceptance Criteria Process Mapping Gap Analysis Traceability Matrix

Stakeholder & Delivery

Stakeholder Workshops Cross-functional Collaboration Agile/Scrum UAT Planning & Execution Backlog Refinement Root Cause Analysis

Reporting & Tools

Power BI Tableau Dashboard Design KPI Definition Reporting Standardization Customer Journey Mapping

Learning & Case Studies

AI evals, RAG, and MCP: how I think about evaluating and connecting LLMs to the world.

AI Evals

Evaluating LLM outputs is critical before ship: correctness, safety, latency, and UX. I use a clear eval pipeline so we know when a feature is ready for users and how to monitor it in production.

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RAG & MCP

RAG (retrieval augmented generation) and the Model Context Protocol (MCP) let LLMs connect to tools and data. I follow how products like Cursor and Claude use MCP to ship more capable, grounded AI experiences.

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Side Projects & Vibe Coding

Personal projects and experiments built for learning and exploration

Career Nova

Career Nova

An all-in-one career platform prototype with resume building, interview coaching, and AI-powered insights. Built as a vibe coding project to explore product ideas and validate user needs in the career advancement space.

MVP Career Tools AI-Powered

Academic Projects

Machine Learning and AI projects developed from scratch, showcasing my passion for AI and product management.

TimeTable System

Automated TimeTable Scheduling System

AI-powered system for automated class scheduling optimization with conflict resolution and resource allocation.

AI Machine Learning Python Flask
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VM Migration

Prediction Based Virtual Machine Migration

Advanced cloud computing solution for VM migration optimization with predictive analytics.

Cloud Computing Predictive Analytics AWS Docker
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About Me

My journey as a Business Analyst has been driven by a simple question: how do we turn real-world pain points into clear, testable solutions that actually work for people using them every day? I started at Ace Infoway in Ahmedabad, moved to Clario for clinical trials and release quality, and now work at Sharp Healthcare in San Diego—each experience has deepened my focus on understanding workflows, clarifying requirements, and making reporting more useful.

Today, I'm a Business Analyst who sits at the intersection of operations, technology, and decision-making. My experience spans healthcare, SaaS, and client services, where I've partnered with teams to streamline workflows, clarify requirements, strengthen UAT, and make reporting genuinely useful instead of \"just another dashboard.\"

What sets me apart is my ability to make complexity feel manageable. I can talk to clinicians, operations leaders, and engineers in their own language, then translate everything into structured requirements, clear scenarios, and measurable outcomes so teams know what we are solving for and how we'll know it worked.

Certifications & Achievements

Certified Scrum Master (CSM) Certified SAFe Product Manager
Led Revenue-Generating Products
Managed Large-Scale User Products
Users
KPIs
Roadmap
Experiments
Delivery
Stakeholders

Let's Connect

Ready to discuss your next project or opportunity